Tenants - Fees

Permitted Payments (What Tenants Can Pay) Under Tenant Fees Act 2019

Tenancy Agreements subject to the Tenant Fees Act 2019

Permitted Payments (What Tenants Can Pay):

Princess Park Estates, and other agents/landlords, can only charge the following: 

  • Rent: Regular, agreed payments.
  • Refundable Tenancy Deposit: Capped at five weeks’ rent (for annual rent under £50,000) or six weeks’ rent (for annual rent of £50,000 or more).
  • Refundable Holding Deposit: To reserve a property, capped at one week's rent.
  • Default Fees: Fees for late rent payments (over 14 days overdue, capped at 3% above the Bank of England base rate) or lost keys/security devices.
  • Utilities & Services: Payments for utilities, council tax, TV licence, and communication services if required by the tenancy agreement

 

Banned Fees (What Tenants Cannot Be Charged):

Princess Park Estates  cannot charge tenants for:

  • Property viewings or admin/setup fees.
  • Referencing, credit checks, or inventory checks.
  • Guarantor fees.
  • Professional cleaning at the end of the tenancy.

 

Penalties for Non-Compliance:

Breaching the Tenant Fees Act can have serious consequences for landlords and agents: 

  • Fines: An initial fine of up to £5,000 for a first offence.
  • Criminal Offence: A subsequent breach within five years is a criminal offence, which can lead to an unlimited fine or a banning order.

 

Tenant Protection:

Princess Park Estates is a member of the Property Redress Scheme (PRS) and Client Money Protection Scheme with MoneyShield. You can find out more details on the agent’s website Home Page or by contacting the agent directly.